All of our items are made-to-order at Giftotive, ensuring the highest quality for our customers. To offer a diverse range of merchandise, we have both in-house printing facilities in the United States and partnerships with global suppliers. We only work with vendors who adhere to our stringent quality control standards.

We ship our products using reputable carriers like USPS, DHL, EMS, and Local Post. Due to the made-to-order process and international sourcing, delivery times may vary. Rest assured that we prioritize transparency and timely delivery in order to provide you with a positive shopping experience

Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:
 
Region
Commitment processing time
Commitment delivery time
Commitment timeframe
United States
2-5 days
5-17 days
7-22 days
 
Note:
  • You will receive the second email a few days after you place the order. The 2nd email will be sent to you and our printer to proceed with your order. All of our orders are fulfilled manually so please don’t worry about it. You will receive the tracking info via the 2nd email.
  • We are NOT responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
  • The ETA above is regarded under normal conditions of weather, social, …
  • When it’s the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration…it will be slower according to the incidents which we cannot control. However, we will have your order delivered or refunded if it gets lost.
SHIPPING OPTIONS:
  • Free shipping: Orders over $75
  • Shipping US: $3.95 on all orders.
Note: We send orders to the shipping address, not the person on it. Please make sure your shipping address is written correctly to avoid any inconvenience.
 
Although we always try our best to deliver our products to you on time, there are often unforeseeable delays that we cannot control. If we notice such events are likely to take place, we’ll let you know first-hand!
 
If you have any questions or comments, please do not hesitate to contact us through: Email: all@giftotive.com