At Giftotive, we’re dedicated to turning your special moments into meaningful gifts. We value your trust and are committed to protecting your personal information with care. This Privacy Policy explains how we collect, use, and share your information when you use our website, products, and services (collectively, “Services”). By using our Services, you agree to the practices described in this policy.
What Personal Information Does Giftotive Collect?
We collect your information to provide and improve our Services. Here’s what we collect:
- Information You Provide: We store information you give us when you create an account, place an order, or contact us, such as your name, email, address, and payment details. You can choose not to provide certain information, but this may limit your ability to use some Services.
- Automatic Information: We collect data about your use of our Services, like your browsing activity, device information, and interactions with our site. We use cookies and similar technologies to gather this data. Learn more in our Cookies Notice.
- Information from Other Sources: We may receive updated delivery or address information from our carriers to improve your shopping experience.
For What Purposes Does Giftotive Use Your Personal Information?
We use your information to:
- Process and deliver your orders, handle payments, and communicate about your purchases or promotions.
- Improve our Services by analyzing performance, fixing errors, and enhancing usability.
- Personalize your experience by recommending products and features based on your preferences.
- Display interest-based ads for products that might interest you. We don’t use personally identifiable information for these ads. Learn more in our Interest-Based Ads Notice.
- Prevent fraud, assess credit risks, and protect our customers and business.
- Comply with legal obligations, such as verifying your identity or bank details.
- Communicate with you via email, phone, or chat about your orders or our Services.
What About Cookies and Other Identifiers?
We use cookies and similar technologies to recognize your device, improve your experience, and analyze how you use our Services. For details, see our Cookies Notice.
Does Giftotive Share Your Personal Information?
We don’t sell your personal information. We only share it in these cases:
- Third-Party Service Providers: We share information with trusted partners who help us fulfill orders, deliver packages, process payments, analyze data, or provide customer support. They can only use your information for these purposes.
- Business Transfers: If we sell or buy businesses, your information may be transferred but will remain subject to this Privacy Policy unless you consent otherwise.
- Legal and Safety Reasons: We may share information to comply with laws, enforce our Terms of Service, or protect the rights, property, or safety of Giftotive, our users, or others, including for fraud protection.
You’ll be notified if your information might be shared with other third parties, and you can choose not to share it.
How Secure Is Information About Me?
We prioritize your security:
- We use encryption protocols to protect your information during transmission.
- We comply with the Payment Card Industry Data Security Standard (PCI DSS) for handling credit card data.
- We maintain physical, electronic, and procedural safeguards to protect your information. We may request proof of identity before disclosing your data to you.
- You can configure your device’s security features to protect against unauthorized access or data loss.
How Long Do We Keep Your Information?
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, we retain order information for 5 years to comply with tax and accounting laws. After that, we securely delete or anonymize your data.
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we’ve collected such information, we’ll delete it immediately. If you believe we’ve collected data from a child under 13, please contact us at all@giftotive.com.
What Are Your Rights?
You have the following rights regarding your personal information:
- Access: You can request a copy of the data we have about you.
- Correction: You can ask us to correct inaccurate information.
- Deletion: You can request that we delete your data, subject to legal requirements.
- Opt-Out: You can opt out of interest-based ads or marketing emails by following the instructions in those communications.
To exercise these rights, email us at all@giftotive.com. We’ll respond within 30 days, as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or a notice on our website before the changes take effect. Your continued use of our Services after the changes means you accept the updated policy.
How to Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Email: all@giftotive.com
We’re here to help!