INTRODUCTION ABOUT OUR BUSINESS

Giftotive is a new brand established in 2024.

We started as a young and passionate design group, specializing in trendy Personalized Gifts. Our success, fueled by loyal customers and global e-commerce platforms like Amazon and Etsy, has inspired us to expand into new collections of custom-printed clothing and home accessories.

Our four main departments – Art, Marketing, Customer Service, and Administration – work in close harmony under our Board of Directors to consistently deliver high-quality products and services.

OUR MISSION - VISION

"Our Products, Your Smiles – Forever Connected"

At Giftotive, our mission is clear: to provide customers with exceptional, high-quality customized products. We understand that our customers' shopping experience is pivotal to our growth, and their trust inspires us to strive for excellence every day. Our goal is not only to lead in designing personalized clothing and accessories but also to become a trusted online shopping destination.

We’re proud to bring our unique personalized products to customers all over the world. We currently ship to more than 200 countries and islands, including the USA, Canada, Australia, New Zealand, Europe, and selected Asian nations. No matter where you are, we want you to enjoy our creations without limits.

Since most of our products are made-to-order, please allow 3–4 business days for production before shipping. We believe in taking the time to carefully craft each item so that it meets our high standards and truly brings joy to its recipient.

After production, shipping typically takes 7–15 business days depending on your location and the efficiency of local carriers. We kindly ask for your patience during this time, as we are committed to delivering not just a product, but a meaningful gift that carries personal value.

Your satisfaction is always our highest priority. We take full responsibility for tracking your order until it safely reaches you. In the rare event of a lost or undelivered package, you can rest assured. We will either reship your order at no additional cost or issue a full refund.